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There
is no doubt that people react to their surroundings. Customers can make
a decision whether to spend money or not depending on the ambiance of the
place in which they shop. Staff will work more efficiently and feel content
if their place of work is conducive to a pleasant workplace.
Commercial interiors and the way they are furnished are as important as
domestic interiors, even more so when many of us spend more time at work
than at home!. We also need to retain our staff as much as we need to retain
our customers, and providing a pleasant working environment is essential.
I'm not talking about calling-in a Feng Shui master or a trendy commercial
interior designer, but a modern professional contract furnisher.
Commercial interiors are forever changing with buzzwords such carbon footprint
and ergonomics leading the way. Companies and organisations are making strong
positive decisions to re-fit their interiors, not only to improve the environment
but in turn improve the working conditions of personnel.
Surely they both go
together and in-turn provide a positive return on investment? Anyone can
switch off half the lighting and reduce the heating which of course shrinks
energy bills but leaves a cold dark and possibly miserable place to work,
and consequently shrinks the workforce.
Smart comfortable commercial interiors are part of quality staff recruitment
and retention.
Absenteeism due to
sickness is costly for employers. Year in year out businesses suffer unnecessary
financial costs of because of absence due to musculoskeletal disorders
(MSD), these are generally back and neck pain or upper limb problems where
employees gave spent excessive time or wrongly positioned computer monitors
or other display screen equipment (DSE).
It is therefore important that employees have their workstation set up
appropriately to allow for a comfortable working posture. This reduces
the cause of aches, pains and muscular stress.
Prior to discussing any plans to refit a commercial interior, it is worthwhile
conducting an ergonomic assessment of the workstations. An ergonomic assessor
will consider the working tasks involved to adjust and fit
the task to the worker.
This can reduce current or future MSD complaints that workstation users
often experience when spending long static periods at their desks.
The aim of an ergonomic assessment is to identify and minimise any musculoskeletal
risk to the employee by removing any unnecessary stress or poor postural
positions adopted. It isn't just MSD complaints but RSI complaints too.
Repetitive Strain Injuries can result in costly law suits and compensation
claims.In addition to the employees comfort, under the Health and Safety
(Display Screen Equipment) Regulations, and other related legislation,
employers have a duty to provide safe working conditions by assessing
the workstation, ensure workstations meet the minimum requirements and
provide health and safety training and advice. In creating a more comfortable
environment for employees it has been shown to improve users
performance and productivity, thus benefiting the business.
An ergonomic workstation assessment will benefit the business in several
ways:
Reduce sickness absence due to MSD
Reduce recruitment costs (to cover absent employees)
Reduce training costs
Reduce compensation claims
Improve staff moral
Improved performance/productivity and quality due to improved comfort
Reducing potential problem areas before they occur
Compliance with health and safety law
Ergonomics in simple
terms is about how we fit into and around our environment. An ergonomically
designed office chair is designed not just for comfort but with health
and safety in mind. Repetitive Strain Injury is taken very seriously and
employers have a 'Duty of Care' to ensure our time at work does not take
too much toll on our bodies. So why has 'ergonomically designed office
furniture suddenly become important and who created the word - was it
a switched on contract furnisher?
The word ergonomic derives from two Greek words ; ergon meaning
work and nomos meaning laws.
Ergonomics isn't just about desks, chairs and work stations and it isn't
as new as we may have first thought. The science came about during World
War Two when many of our pilots lost their lives because they had an enemy
aircraft on their tail and they failed to respond quick enough to either
shoot down the enemy plane or at least get out of its way. In terms of
money, the lack of ergonomically designed workspaces within the cockpit
cost the price of a trained pilot and a fighter plane - and the cost multiplied
after each fatality . Experts were called in to analyse what went wrong.
After lengthy trials and examinations they came to the conclusion that
the position of the controls and the cockpit layout made it almost impossible
to react quickly even to the most skilled fighter pilot. So half a century
on, ergonomics is an important part of commercial interiors and office
furnishings.
Ergonomics is now concerned with our well being, both physical and psychological
as well as with our Health and Safety .. and of course comfort. If the
human body is expected to move in an unnatural manner, it will sooner
or later rebel. I am sitting at a workstation typing and staring at a
computer monitor, it is not a natural stance. Experts tell us that Ergonomically
designed workplaces, equipment and jobs increase efficiency and productivity
and reduce accidents and errors which could cost organisations dearly.
SoHo - Small Office : Home Office
Many of us spend longer periods sitting down than ever before, at work
and at home, including those who work from home. The internet, Commuting
to and from work, Television, - even dining out, involves sitting down.
The electronic office means we will work longer sit on our seats without
moving other parts of our body We can send a letter to someone without
moving from our office chair and picking up an envelope!
The European standard classifies anyone who operates or uses a computer
monitor as a user under the 1992 Display Screen Equipment
(DSE) regulations which lay down requirements for workstations. Non-compliance
could put employers in breach of these regulations, thereby facing prosecution
and litigation. Look out for BS EN ISO 9241 which is a directive produced
by the European Union on the use of VDUs in offices (which also applies
if you work for a company but from home) and a European standard. Ergonomic
requirements for office work with visual display terminals is already
in effect. The aim of the standard, which has the same status as a British
Standard, is to encourage movement, promote comfort and reduce physical,
mental and visual problems.
Working from home is now widely acceptable and indeed many companies are
allowing their workers to convert a spare room into an office. If they
choose this method and in order to comply with the various rules and regulations,
it is better to contact a contract furnisher such as Optrys Ltd for guidance
on the correct office furniture. Optrys can help in terms of design, an
upgraded interior can make a tangible difference to the business and the
way staff perform when working away from the main office environment.
It is important to make more efficient use of floor space and available
storage facilities - especially if the room has a duel purpose such as
a bedroom or dining room. Noise reduction needs careful examination together
with improved air management and ergonomic workstation solutions.
All this can produce really appreciable business benefits including an
increase in work efficiency, reduction in absenteeism and compliance with
important health & safety legislation.
Bored Room - or
Board Room
Board Rooms tend to be multi purpose, when the board of directors are
not using this executive suite, it may be called upon as a meeting room,
a conference facility. a training room. These uses are different in terms
of the people occupying it. Board Directors may feel that the furnishings
should reflect the success of company and the board room decor should
be conservative with traditional overtones. The meeting room occupiers
may be using it to discuss commercial matters with buyers, thrash out
new projects and brainstorm forthcoming campaigns. The training room may
need to be inspirational, feeding creative minds - this may be a far cry
from the staid environment of a board room. The conference team could
require a different room entirely with additional equipment such as OHP,
planners, charts and sound systems. Can a boardroom please the board and
deliver the right atmosphere to conference delegates?
First Impressions Count
We've all entered a building where the reception has impressed us. The
beauty of the design and decoration, the statement that says 'Welcome'.
A busy reception needs professional design to cater for the differing
range of visitors. Busy couriers need to collect and drop off important
documents as quickly as possible and it is beneficial to the company to
clear the reception of leather clad bikers and skin-tight Lycra bodied
cyclists. Storage and space planning is paramount in order to speed the
process of collection and delivery. Important visitors should undergo
any necessary security and access control without feeling intimidated.
The interior design of your reception will help.
Hot Desking
Many facilities managers will recall offices when they were real offices.
When individual or small teams had 'real walls' around their domain -
some even had windows!. For better or for worse, the vast majority of
modern offices are great halls, vast spaces filled with workstations.
separated by partitions or acoustic screens. Yellow sticky notes haphazardly
defying the fans wind, clinging onto the edge of a PC monitor. Each workstation
is as individual as its user, some are fine examples of organised chaos
whilst other desks are so consistently neat and tidy that they look like
a set for a photo shoot.
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